Royal Dog Collars Terms & Conditions

Thank you for visiting Royal Dog Collars! These Terms & Conditions (“Terms”) outline the rules and regulations governing your use of our website and the purchase of our products.

1. Our Business

• Royal Dog Collars (“we” or “us”) is located in Ankara, Türkiye.

2. Products and Services

• We offer custom-made dog collars, leashes, and harnesses. Due to the handcrafted nature of our products, variations may occur.

3. Order Process

• Orders are typically processed within 3-5 business days.

4. Pricing and Payment

• All prices are listed in USD.
• We accept credit card payments only.

5. Order Cancellation and Return Policy

• Due to the custom nature of our products, we generally do not accept returns or exchanges. However, if there is an issue with your order, please contact us immediately via email. We will work with you to find a satisfactory resolution.

6. Website Use

• User accounts are not required for purchase.
• All website content, including photos and logos, are the intellectual property of Royal Dog Collars. You may use our content for marketing purposes with attribution to Royal Dog Collars.
• We expect users to conduct themselves with respect and avoid any offensive language or misuse of website features.

7. Shipping and Delivery

• We offer standard and express shipping options. Standard shipping typically takes 7-21 business days, with some countries taking 11-27 business days. Express shipping takes approximately 3-5 business days.

8. Disclaimers and Limitations of Liability

• Royal Dog Collars strives to provide accurate information and products. However, we cannot guarantee that all information is error-free, and products may vary slightly due to the handmade nature.
• Royal Dog Collars shall not be liable for any damages arising from the use of our products or website. This includes, but is not limited to, indirect, incidental, consequential, or punitive damages.

9. Governing Law and Dispute Resolution

• These Terms & Conditions shall be governed by and construed in accordance with the laws of Ankara, Türkiye.
• Any dispute arising out of or relating to the Terms & Conditions will be settled through binding arbitration in Ankara, Türkiye.

10. Contact Us

• If you have any questions about these Terms & Conditions, please contact us via email at theroyaldogcollars@gmail.com.

By using our website and purchasing our products, you agree to these Terms & Conditions.